Egg Art & Ostrich Eggshell Jewelry by Enchanted Hen Productions

Customer Care

Contact

Enchanted Hen Productions is located in Timberon, New Mexico in the Lincoln National Forest. We are a small mountain community on the southern Sacramento Mountain range. I can be contacted by eMail at nan@enchantedhen.com

Purchases

We accept credit card payments online through PayPal, or Google Checkout. The shopping cart buttons are set up for payment through PayPal. You do not need to be registered with PayPal to make a purchase with the service. I can also send an online invoice through Google Checkout if you prefer.

We are also happy to accept accept mail-in orders by personal check or money orders (USA customers only). If you would like to order by mail, please send me an email with the following information:

Your name and shipping address
The item name or number
The quantity you would like to order

I will get back to you with a confirmation, and hold your items until your payment arrives.

International Orders

If you live outside of the USA, we accept payment by PayPal or bank-to-bank electronic transfer. Shipping cost will be at actual rates for USPS Priority Mail International, and will be an additional cost added to the order. In most cases, the jewelry can ship via the small Flat-Rate box which is $14.00 for postage ($12.00 Canada). Eggs will not fit in the small flat rate box, and will be more expensive to ship. You are welcome to contact me for a postage rate quote if your order is to be shipped out of the USA.

Note: All international shipments may be suject to Customs Duties and Fees at the destination country. These additional costs are charged at the time of delivery, and are NOT included in the postage that you pay me.

Return Policy

Your satisfaction is 100% guaranteed. If you are not entirely happy with your purchase, it may be returned for a full refund. Please contact me to arrange a return.